LA01 annual maintenance support service
LA01 annual maintenance support service
Required
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Notes (Please be sure to check)
Notes (Please be sure to check)
Depending on the product, the customer may be required to provide a battery or smartphone for operation.
Details are listed in the "Notes" section of each product page, so please check them.
For those living in Japan
For those living in Japan
We are sorry, but our shop does not ship to Japan.
If you would like to purchase products from Japan, please contact us here .
Customs duties will be borne by the customer
Customs duties will be borne by the customer
Customs duties may apply.
Please note that customs duties are the responsibility of the customer.
We provide maintenance services so that you can use LA01 with peace of mind.
- Usage support
- Guarantee against failure
1. Usage support
We will provide support via email regarding how to use the product. (Available in English or Japanese)
*Telephone inquiries are currently being prepared.
2. Malfunction warranty
In the unlikely event that a product is defective, we will deliver a replacement product free of charge.
Maintenance service starts from the date of product delivery, and thereafter the maintenance service contract will be renewed (for a fee) every year.
If you would like automatic renewal, please select an automatic renewal plan.
Click here for automatic renewal plan
*Customers are responsible for paying shipping costs and customs duties.
Maintenance support flow
After purchasing maintenance service, our shop will send you an email containing your maintenance ID.
When requesting support, please write your maintenance ID and contact us at shop@mapry.co.jp.